Frequently asked question
Do you have a physical store?
In-store shopping
Yes, we do! You’re welcome to visit our physical store to explore our products in person. Check our “Contact” page for address and visiting hours.
Where are your products made?
Production origin and sourcing
Most of our products are sourced from trusted producers across Turkey and are packaged in hygienic environments.
What happens after I place an order?
Order confirmation and process
You’ll receive an order confirmation via email. Once your package is shipped, we’ll send you a tracking number to follow the delivery.
What payment methods do you accept?
Payment options
We accept credit/debit cards, bank transfers, and some digital wallets. All available options are shown at checkout.
How long does delivery take?
Shipping time and tracking
Delivery usually takes 1–4 business days depending on your location and the shipping company.